Contact us

If you need more information, fill out the form and we will contact you.

For any question related to your tickets purchased on our website*, please write to us detailing your case and name of the park (Parque Warner Madrid) along with the locator of your tickets to: consultaentrada@grpr.com

Customer Service Hours 2023: Monday to Thursday: 8:00 a.m. to 8:00 p.m. Friday: from 8:00 a.m. to 7:00 p.m. Weekends and holidays: from 10:00 a.m. to 6:00 p.m.

Customer Service Hours 2024: Monday to Friday: 9:00 a.m. to 8:00 p.m. Weekends and holidays: from 10:00 a.m. to 6:00 p.m.

*Tickets purchased through Travelparks, travel agencies or another channel other than our website, please contact them.